Zerodha, India’s second-largest broking platform, encountered a technical glitch on Monday, leaving users grappling with login issues on its Kite Web platform. The disruption coincided with a significant surge in domestic benchmarks, fueled by exit polls predicting a third term for Prime Minister Narendra Modi’s government in the 2024 Lok Sabha elections.
Responding to the glitch, Zerodha advised users to perform a hard refresh by pressing Ctrl + Shift + R and suggested accessing the Kite app as an alternative. They also provided additional troubleshooting steps for affected users.
Frustrated users took to social media to express their discontent, with one user lamenting, “Seems like Zerodha only works when my stocks are in the red! Time to switch platforms.” Another user reported difficulties in selling stocks and criticized the platform’s services.
Amidst the uproar, Zerodha clarified that the issue stemmed from a problem with CDSL across multiple brokers, which had since been resolved. However, users continued to voice concerns about login failures and persistent issues with the platform’s functionality.
As users grappled with the technical hiccup, Zerodha assured them of ongoing efforts to address the situation promptly.
